Office Assistant- Housing
Salary
$35,360.00 – $41,600.00 Annually
Location
Ohio 44118, OH
Job Type
Full Time
Job Number
9063
Department
Planning & Development
Opening Date
05/30/2024
Description
SUMMARY: Incumbents provide customer service and administrative support for the Housing Department. This includes performing tasks related to routine day-to-day.
Examples of Duties
ESSENTIAL DUTIES & RESPONSIBILITIES:
The list of duties and responsibilities is illustrative only, and is not a comprehensive listing of all the duties and responsibilities performed.
- Completes, collects, and processes a variety of documents and forms, which may include point of sale inspections, extension reports, court documents, final notices, and/or other related materials
- Performs various clerical duties, utilizing standard office equipment, to include: screening incoming calls; taking and transmitting messages; maintaining calendars; making photocopies; performing data entry; faxing documents; typing; and word processing
- Receives complaints and provides assistance to customers by answering most questions
- Prepares and maintains specialized files and documents utilizing prescribed methods related to case records, recorded documents and court actions
- Maintains regular attendance and punctuality
- Performs other duties of a similar nature or level
SUPERVISORY RESPONSIBILITES:
None
Typical Qualifications
QUALIFICATIONS:
Knowledge of:
- Modern office procedures and equipment
- Customer service principles
- Recordkeeping principles
- Basic mathematical concepts
- Filing procedures and practices
- English language, grammar, and punctuation
- Principles and practices in area of assignment
Skill in:
- Using modern office equipment
- Keyboarding
- Using a computer and related software applications
Ability to:
- Exercise independent judgment and discretion
- Prioritize work and perform multiple tasks
- Prepare, maintain, proofread and process a variety of forms, reports, records, files and/or documentation
- Provide customer service
- Communicate and use interpersonal skills to interact with coworkers, supervisor, the general public, etc. to sufficiently exchange or convey information and to receive work direction
EDUCATION AND/OR EXPERIENCE:
High School Diploma, or G.E.D., and two years of progressively responsible clerical experience; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.
CERTIFICATION/ LICENSURE:
- None
Supplemental Information
ADDITIONAL INFORMATION:
The work environment and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
PHYSICAL DEMANDS
Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
WORK ENVIRONMENT
Position is typically office or administrative work and is not substantially exposed to adverse environmental conditions.
Agency : City of Cleveland Heights
Address: 40 Severance Circle
Cleveland Heights, Ohio, 44118
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